Whether you’re returning an opened item is a question you might have, especially if you’re unsure about its return policy. Home Depot does offer a flexible return policy, however. You can return most items within the return period as long as the packaging is unopened, the product is still in its original condition, and the item is returned in the original packaging. The customer service desk is usually located near the entrances or exits of the Home Depot stores. Alternatively, you can return the item via mail if the box hasn’t been opened.
In order to return your purchase, you should have a receipt or a copy of it. You can use a credit card to do this, but you should have your receipt handy. In this way, Home Depot associates can check your purchase details if you don’t have a receipt. If it’s not, you can try a different credit card or an account at your bank.
Can you return a purchase to Home Depot once it’s been opened? – The answer depends on the item, the date, and the way it was purchased. You can also return a Special Order, but you may have to pay a 15% restocking fee. This is a common issue for returning items. If you have a receipt, you can return the item without paying a restocking fee.